Pauline is by far the best agent I have ever worked with. I can't praise her enough. From our first meeting, I was struck with her knowledge of my area and he professionalism. She made suggestions which I followed, had work done on the house when I was unable to be there, and was helpful beyond all expectation. All with a sense of calm and humor. She negotiated a price significantly higher than my asking price. She was worth more than I paid her.